Sales Coordinator

Location: Mansfield (Office Based)
Salary: £24,700 – £26,500 (dependent on experience)
Full-Time | Permanent
Monday to Friday | 8:30am – 5:00pm (38.75 hours per week)

About the Role

An exciting opportunity has arisen for a motivated and customer-focused Sales Coordinator to join a fast-paced ecommerce and sales environment.

This role is ideal for someone with previous customer service or sales experience who thrives in a busy office setting and enjoys building strong relationships with customers and suppliers. You’ll play a key role in ensuring orders are processed smoothly and customers receive an outstanding service experience.

What You’ll Be Doing

• Responding to incoming telephone and email enquiries in a professional and timely manner

• Processing ecommerce orders and coordinating with warehouse, couriers and suppliers

• Keeping customers updated on stock availability and delivery timelines

• Raising purchase orders for non-stock and direct delivery items

• Building strong working relationships with both customers and suppliers

• Supporting smooth day-to-day sales operations

What We’re Looking For

• Previous experience in customer service or sales

• Confident and professional telephone manner

• Highly organised with strong attention to detail

• Competent IT skills, including:

  • Microsoft Outlook

  • Microsoft Excel

• Experience using Sage 200 Accounts is preferred (but not essential – full training provided)

• Positive attitude and willingness to learn

What’s On Offer

• Competitive salary (£24,700 – £26,500 DOE)

• 30 days holiday including bank holidays

• Company pension

• On-site parking

• Full training on systems, products and processes

• Stable, permanent position in a supportive team environment

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