Responsible for all aspects of manufacturing and the manufacturing team. In a high-volume low-value bespoke printed product environment, ensure that the departmental teams are effectively trained, managed, developed and deployed to meet both customer and company objectives.
To actively review performance in a metrics driven environment, driving and supporting continuous improvement programs to achieve manufacturing efficiency at optimal total cost. Optimising throughput and ensuring that operations are aligned with the skills and processes to meet our service delivery lead time objectives. Embrace the fundamental aspects of lean and ‘theory of constraints’ applying them to high-volume bespoke printed products, while adopting a collaborative and coaching based management approach.
Working in conjunction with the Managing Director and other members of the management team to develop and implement strategies and processes that ensure the achievement of key operational results in line with the overall business strategy and in compliance with all relevant legislation.
Key Responsibilities & Critical Success Measures
•Manage all aspects of production in line with KPI targets and achievement of monthly sales targets, by value and volume.
•Provide and deliver clear and concise reporting to relevant stakeholders of manufacturing progress against agreed plans, clearly identifying all risks and mitigations.
•Plan and deliver motivational and inspiring coaching, support, and personal development initiatives for all manufacturing employees in line with company and individual objectives.
•Develop and support a flexible team that can readily adapt to changing business needs ensuring talent is nurtured and succession planning in implemented.
•Develop appropriate production metrics to support the achievement of KPI’s.
•Ensure compliance and alignment with ISO 9001 and 14001 procedures ensuring accreditations are maintained along with compliance with Health, Safety and Environmental Legislation.
•Prioritise the capture and digitisation of variable data supplied by customers for seamless use across the business.
•Work in close collaboration with sales, customer service and e-commerce to support the generation of new sales and product opportunities, while ensuring a timely conversion of sales leads into orders.
•Work in close collaboration with finance to develop annual budgets and KPI’s for the manufacturing teams.
•To be an integral and influential member of the senior management team of the business.
•To work closely with the Managing Director to deliver the profitability goals for the business and its’ stakeholders.
•Develop a program to implement aspects of Lean principles, the Theory of Constraints, and 5S where appropriate.
•In collaboration with the management team and other departments, support in identifying, planning and implementing continuous improvement opportunities to improve manufacturing capabilities, support increased throughput and align with industry best practice.
•Collaborate with HR to maintain the employee Training Matrix- create employee development programs, succession plans and performance management objectives.
•Support customer visits and actively promote the business both internally and externally.
•To be a driver of change within the business.
•Collaborate with HR to recruit individuals for the production department promoting job applications from candidates of all backgrounds, regardless of gender, race, religion, age, disability, sexual orientation or marital status.
•Create and implement operational solutions that drive volume growth to be achieved in the most cost-effective way whilst maximising the asset utilisation.
•Support the Managing Director to develop and deliver the annual operating budget to achieve the long-term business objectives and profitability targets. Functional Competencies Function:
Manufacturing
Deciding and Initiating Action
•Makes timely, clear decisions which may involve tough choices or potential risks
•Takes responsibility for actions, projects and people
•Demonstrates initiative, acts with confidence and works under own direction in support of the agreed business objectives and culture
Working with People
•Shows an interest in and understanding of others
•Recognises and rewards the contribution of others, adapts to the team and builds team spirit
•Actively listens and consults with others, communicates proactively
Persuading and Influencing
•Gains clear agreement and commitment from others by persuading, convincing and negotiating
•Promotes ideas on behalf of self and others in support of the business strategy and values to influence and persuade others to deliver the business objectives
Planning and Organising
•Sets clearly defined objectives, plans activities and projects well in advance and takes account for potential changing circumstances
•Identifies and organises resources needed to accomplish tasks
•Tracks and monitors performance against deadlines and milestones
Delivering Results and Meeting Customer Expectations
•Focuses on customer needs and satisfaction
•Sets and maintains high standards for quality and quantity
•Monitors and maintains quality and productivity
•Works in a systematic, methodical and orderly way
•Consistently achieves project goals
Relating and Networking
•Establishes good relationships with customers and staff
•Builds wide and effective networks of contacts inside and outside the organisation
•Relates well to individuals at all levels, manages conflict, in a positive constructive and collaborative way, in support of the business values Knowledge, Skills and Experience
•Ability to manage high-volume low-value bespoke product mix in a short lead time, quick turnaround in a print manufacturing environment
•Strong leadership skills with the ability to optimise team performance and development with a collaborative approach
•Dedicated to focus on continuous improvement, driving change and excellence in the business
•Strong focus on the capture and digitisation of the variable data supplied by customers for use across the business
•Ability to support and work with cross-functional teams with excellent inter-personal skills adopting a collaborative style
•Excellent knowledge of Environment and Health and Safety legislation and Employment Law in collaboration with the QESH manager to ensure compliance
•Results orientated with the ability to plan and deliver against deadlines
•Knowledge of manufacturing IT systems and business planning tools
•Lean practitioner with a proven track record in continuous improvement and ‘theory of constraints’
•As an SME prepared to be ‘hands-on’ in the production environment to support the business goals
•To be a key holder, on call and working the hours necessary to deliver the KPI’s for the business
•Commercially astute, able to work alongside and support the sales team to convert sales lead into profitable sales orders Personal Characteristics
•Pragmatic problem solver, with the ability to contend & deliver with conflicting constraints.
•A self-reliant individual who has the interpersonal skills to interact at all levels of the business.
•Engaging and motivating leader who can interact in a positive way with the organisation and external suppliers/stakeholders to drive results across different organisation and cultures
•Willing to work additional hours at short notice
MAN1
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