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Service Receptionist

  • Location

    Mansfield

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £27k - 30k per year

  • Contact:

    Rebecca Haggar

  • Contact email:

    rebecca.haggar@ambitionspersonnel.com

  • Contact phone:

    01636 611320

  • Job ref:

    RB/3006

  • Published:

    about 14 hours ago

  • Expiry date:

    2025-07-07

We are recruiting for a experienced Service Receptionist for reputable car garage based in Mansfield

Working Hours:

Monday-Friday 7.30am until 4.00pm with expectations of work 15/52 Saturday mornings 8-1pm.

Role Overview:

As a Service Receptionist, you’ll be the first point of contact for our customers. You’ll play a vital role in ensuring the smooth day-to-day running of the service department by managing bookings, liaising between customers and technicians, and delivering excellent customer service at all times.

Key Responsibilities:

  • Greet customers in a professional and welcoming manner

  • Schedule service and repair appointments efficiently

  • Keep customers informed on progress, pricing, and completion times

  • Prepare job cards and maintain accurate service records

  • Handle telephone and email enquiries promptly and courteously

  • Liaise with workshop staff to ensure timely completion of work

  • Process invoices and take payments

  • Assist with general administrative tasks as required

Requirements:

  • Previous experience in a customer service or receptionist role (automotive industry preferred but not essential)

  • Excellent communication and interpersonal skills

  • Strong organisational and multitasking abilities

  • Competent in using computers and booking systems

  • A friendly, calm, and professional attitude

  • Passion for delivering excellent customer service

  • Full UK driving licence (preferred)

What We Offer:

  • A supportive and friendly working environment

  • Competitive salary and benefits

  • Full training and career development opportunities

  • Employee discounts on services and repairs

How to Apply:
To apply, please send your CV and a brief cover letter to rebecca.haggar@ambitionspersonnel.com or call Rebecca on 07587 457161

 

Would also suit:

Receptionist

Customer Service Representative

 

MAN1