Department: SHEQ (Safety, Health, Environment, Quality)
Reports To: Quality Manager / Head of SHEQ
Location: NG23
Job Type: permanent 4 on 4 off

To support the effective operation and continuous improvement of quality systems within the factory, ensuring compliance with legislative, environmental, and customer standards. This role involves monitoring product quality, conducting audits, supporting investigations, maintaining records, and driving quality performance through collaboration and proactive quality assurance practices.

Key Responsibilities

Assist in the development, maintenance, and review of factory quality systems, ensuring compliance with evolving legislation and stakeholder requirements.
Conduct internal quality audits and hygiene inspections across factory operations, identifying risks and non-conformances.
Monitor product quality at critical control points (CCPs) and escalate any deviations promptly.
Perform daily factory walks to assess hygiene, process compliance, and quality standards.
Prepare and submit swab and product samples for laboratory testing; validate results and escalate where necessary.
Maintain, calibrate, and verify quality control and laboratory equipment.
Update and manage quality documentation, ensuring accurate records are kept for traceability and audits.
Support customer and regulatory audits by preparing documentation and facilitating inspections.
Investigate quality complaints and non-conformances; participate in root cause analysis and implement corrective/preventive actions.
Deliver training on quality standards, procedures, and food safety best practices to operational staff.
Drive continuous improvement initiatives aimed at improving product quality, reducing waste, and enhancing process performance.
Collaborate cross-functionally (Production, Technical, Hygiene, Engineering) to resolve quality issues and promote a quality-first culture.
Conduct validation checks including NIR scanning and laboratory data verification.
Contribute to SHEQ reporting, including near misses, pest control trends, and environmental observations.

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