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E-Commerce Sales Administrator

  • Location

    Worksop

  • Sector:

    Customer Service, Commercial, Sales

  • Job type:

    Permanent

  • Salary:

    £26k - 32k per year

  • Contact:

    Demie Haggar

  • Contact email:

    demie.haggar@ambitionspersonnel.com

  • Contact phone:

    01636 611320

  • Job ref:

    SAD1

  • Published:

    5 days ago

  • Expiry date:

    2025-09-24

E-Commerce Sales Administrator

We are looking for an E-Commerce Sales Administrator work for our client based in Shireoaks

Hours: 8.30am – 4pm Monday to Friday - 30 mins for lunch - 35 hours a week

Salary: £26000- £32000 (dependent on experience)

 This is a permanent position.

Working with a fast-paced team and helping them deliver an exceptional online experience. In this role, you will be a key player in our day-to-day operations, from managing online orders to ensuring customers are happy.

Responsibilities

  • Fulfil orders flawlessly: You'll be the go-to person for our dispatch team, preparing their daily workflow and making sure every order gets out the door by their daily deadline.
  • Be a customer champion: You will be the primary contact for their B2B and B2C customers. Whether it’s a quick question or a complex issue, you’ll resolve inquiries via email and phone with a friendly and professional approach.
  • Support our sales channels: Take on a hands-on role in managing and maintaining our Amazon and eBay stores, including coordinating stock shipments directly to Amazon.
  • Maintain our data and website: Keep the sales order database and spreadsheets up to date with precision. You'll also manage website content and edit product images to ensure the site is always accurate and engaging.
  • Oversee returns: You will be responsible for processing and quality-checking all returned stock, ensuring a smooth process for the customers and inventory.
  • Provide operational support: Jump in to help customers place orders over the phone and support other teams during peak seasons.

Candidate Requirements

Highly computer literate with strong skills in Microsoft Office, particularly Excel and Outlook.

The ability to quickly learn and adapt to new online applications is essential.

Analytical & Strategic Skills:

Familiarity with online shopping platforms and e-commerce best practices.

Ability to conduct competitive analysis and apply dynamic product pricing strategies.

Adept at identifying opportunities to increase sales on existing products.

  • Organisational & Interpersonal Skills:

Exceptional attention to detail and strong writing skills.

Highly organised and effective at multitasking.

Capable of working under pressure to meet strict deadlines.

A self-starter who is also a collaborative team player.

Strong communication and time-management skills.

 

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