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E-Commerce Sales Administrator

  • Location

    Nottinghamshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £26k - 32k per year

  • Contact:

    Jenna Blades

  • Contact email:

    jenna.blades@ambitionspersonnel.com

  • Contact phone:

    01636 611320

  • Job ref:

    JB/AMB10

  • Published:

    over 1 year ago

  • Expiry date:

    2025-09-16

E-Commerce Sales Administrator

We are looking for an E-Commerce Sales Administratorto work for our client based in Shireoaks

Hours: 8.30am – 4pm Monday to Friday - 30 mins for lunch - 35 hours a week

Salary: £26000- £32000 (dependent on experience)

 This is a permanent position.

Working with a fast-paced team and helping them deliver an exceptional online experience. In this role, you will be a key player in our day-to-day operations, from managing online orders to ensuring customers are happy.

Responsibilities

  • Fulfil orders flawlessly: You'll be the go-to person for our dispatch team, preparing their daily workflow and making sure every order gets out the door by their daily deadline.
  • Be a customer champion: You will be the primary contact for their B2B and B2C customers. Whether it’s a quick question or a complex issue, you’ll resolve inquiries via email and phone with a friendly and professional approach.
  • Support our sales channels: Take on a hands-on role in managing and maintaining our Amazon and eBay stores, including coordinating stock shipments directly to Amazon.
  • Maintain our data and website: Keep the sales order database and spreadsheets up to date with precision. You'll also manage website content and edit product images to ensure the site is always accurate and engaging.
  • Oversee returns: You will be responsible for processing and quality-checking all returned stock, ensuring a smooth process for the customers and inventory.
  • Provide operational support: Jump in to help customers place orders over the phone and support other teams during peak seasons.

Candidate Requirements

  • Technical Proficiency:
    • Highly computer literate with strong skills in Microsoft Office, particularly Excel and Outlook.
    • The ability to quickly learn and adapt to new online applications is essential.
  • Analytical & Strategic Skills:
    • Familiarity with online shopping platforms and e-commerce best practices.
    • Ability to conduct competitive analysis and apply dynamic product pricing strategies.
    • Adept at identifying opportunities to increase sales on existing products.
  • Organisational & Interpersonal Skills:
    • Exceptional attention to detail and strong writing skills.
    • Highly organised and effective at multitasking.
    • Capable of working under pressure to meet strict deadlines.
    • A self-starter who is also a collaborative team player.
    • Strong communication and time-management skills.

To Apply please call Jenna or Shannon on 01636 611320 or email your CV to jenna.blades@ambitionspersonnel.com OR shannon.brown@ambitionspersonnel.com

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