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Customer Service Advisor

  • Location

    Alfreton

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £28k - 30k per year

  • Contact:

    Rebecca Haggar

  • Contact email:

    rebecca.haggar@ambitionspersonnel.com

  • Contact phone:

    01636 611320

  • Job ref:

    RB/comm2410

  • Published:

    about 3 hours ago

  • Expiry date:

    2025-10-31

Job Title: Customer Services Co-ordinator
Salary: Competitive
Job Type: Full-Time / Permanent
Reports To: Supply Chain Manager

About the Role

We are seeking a motivated and experienced Customer Services Co-ordinator to join our clients Customer Service team. Who will be responsible for the day to day running of key customer accounts within a busy manufacturing environment.

Key Responsibilities

  • Inputting weekly schedule and purchase orders onto the system.
  • Reviewing schedules / orders and raise works orders for both production / secondary operations as necessary.
  • Raise purchase orders for any BOP required and monitor deliveries.
  • Communicate with both customers and external suppliers.
  • Communicate with internal departments as and when required.
  • Co-ordinate deliveries with the warehouse
  • Committing deliveries where required

Requirements

  • Proven experience in a customer service role within a manufacturing environment.
  • Strong communication skills.
  • Good organisation skills and a keen eye for detail
  • Ability to work under pressure.
  • IT literate (e.g., MS Office, production software).

Benefits

  • Competitive salary.
  • Career development and training.
  • Friendly and supportive team environment.

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