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Credit Controller

  • Location

    Nottinghamshire

  • Sector:

    Accountancy and Finance

  • Job type:

    Permanent

  • Salary:

    £12.22 - 13.47 per hour

  • Contact:

    Amy Johnson

  • Contact email:

    amy.johnson@ambitionspersonnel.com

  • Contact phone:

    01623 600835

  • Job ref:

    AJ/CREDITCON

  • Published:

    2 days ago

  • Expiry date:

    2025-07-21

Credit Control Administrator

Location: Newstead Village, Nottinghamshire
Job Type: Full-Time, Permanent
Salary: £12.22 – £13.47 per hour (DOE)
Hours: Monday to Friday, 36.5 hours per week

 

Key Responsibilities Chasing outstanding payments via email and telephone (up to 1,000 accounts/month)

  • Posting and allocating BACS, card, and cheque payments

  • Emailing invoices and statements to customers

  • Managing pro-forma invoices and ensuring timely follow-up

  • Administering customer accounts and maintaining accurate financial records

  • Liaising with internal departments (Sales, Customer Service, Invoicing) to resolve queries

  • Performing general administrative duties and supporting the wider Credit Control Team

  • Using CRM, Sage, SagePay, and other internal systems

  • Handling customer enquiries professionally via phone and email

 

You will ideally have:

  • Some experience in credit control, administration, or customer service (not essential – training provided)

  • Good working knowledge of Microsoft Office (particularly Outlook; Excel skills are a bonus)

  • Strong communication and numeracy skills

  • Ability to work independently and as part of a team

  • Proactive mindset with excellent attention to detail

  • Strong time management and organisational skills

  • A confident, professional telephone manner

  • Tenacity and resilience when dealing with account queries and overdue payments

Benefits

  • Competitive hourly rate based on experience (£12.22–£13.47 per hour)

  • Company pension scheme

  • Bonus scheme

  • Free on-site parking

  • Employee benefits scheme

  • Ongoing training and development

  • Mental Health First Aider available on-site

  • Supportive team culture

Interested?

If you’re enthusiastic, hard-working, and passionate about delivering exceptional service, we’d love to hear from you. Join a company where your contribution matters, and your development is supported every step of the way.

 

Good for someone with experience in credit control, 

  • Credit Controller
    Core role responsible for chasing payments, maintaining ledgers, and managing customer accounts.

  • Accounts Receivable Clerk
    Focuses on invoicing, cash allocation, and payment processing.

  • Finance Administrator (Credit Control focus)
    Broader finance support role including credit chasing and ledger maintenance.

  • Billing Administrator / Billing Coordinator
    Responsible for issuing invoices, reconciling billing data, and supporting credit control processes.

  • Collections Advisor / Collections Agent
    More focused on outbound contact and recovering overdue debt, sometimes in high-volume environments.

  • Sales Ledger Clerk
    Maintains the sales ledger, allocates receipts, and supports reconciliations—closely aligned with credit control.

  • Accounts Assistant (with Credit Control duties)
    A generalist finance support role with a portion of time spent on chasing debts and handling credit queries.

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