Housing & Prevention Officer - Grantham
Temporary, 4 weeks
£15.00 - £19.99 per hour, dependent on experience
Our client based in Grantham is looking for a Housing & Prevention Officer to join their busy team on a temporary basis for around 4 weeks. This is an exciting opportunity to work in a fast paced environment where you can develop and utilise your current skillset.
You will be responsible for;
- Ensure the provision of timely and appropriate first stage and ongoing housing advice is provided to all service users
- Assist applicants with completing applications and providing guidance for interviews
- Preparing case files for review hearings
- Dealing with enquiries and providing appropriate advice
- Work closely with colleagues across the business in order to effectively manage any complaints
- Processing of reports, updating spreadsheets and general administrative duties to support the team as required, to ensure the effective running of the service
- Contribute to activities and initiatives which support the prevention and detection of housing fraud
- Fully investigate and assess all homelessness claims and where possible taking action to prevent homelessness
- Maintain links with other local authorities and agencies
- Develop relationships with private landlords, making use of private sector initiatives i.e. Rent Deposit Scheme
- Manage and organise own caseload, ensuring all records are up to date and accurate at all times
- Attend partnership meetings in relation to homelessness customers when required
- Liaise with a range of internal and external agencies including support services in relation to homelessness prevention based activities etc.
- Identify and report any concerns relating to Safeguarding; both in relation to vulnerable adults and in promoting the welfare of children and young people
The ideal candidate will have;
- Previous experience in a similar role
- Excellent communication skills, via telephone, email and face to face
- Strong administration skills
- The ability to comfortable use all Microsoft Packages and pick up new systems quickly
- Flexible with working hours when necessary
- The ability to efficiently manage their own workload and adhere to strict deadlines, practices and standards
If this role is of interest to you and you feel you have the necessary experience please hit apply!
Com1