*** YOU MUST HAVE PREVIOUS FINANCE & CUSTOMER SERVICE EXPERIENCE ***
*** SAP EXPERIENCE BENEFICIAL***
*** HUNTINGDON LOCATION ***
What does it take to be a Finance Team Member for our client?
Customer service and financial experience (preferably business to business)
Comfortable with basic arithmetic
Excellent telephone etiquette with ability to discuss matters such as payment resolution & debt chasing
Proficient with all Microsoft Office products - including the use of VLOOKUP & pivot tables
Ability to multi-task and prioritise workload
The desire to solve problems, improve processes and deliver efficiencies
Ability to work independently and as part of the team
The Role -
The role is varied and engaging, with a primary focus on payment allocation through SAP, whereby you will also maintain customer accounts and general ledgers. You will carry out administrative duties through our new portal and directly handle customer queries via telephone and email.
The ultimate purpose of your work will be to maximise income while minimising outstanding debt. Therefore, part of this role will involve assisting the debt collection team through the recovery and legal process.
You will be liaising with other departments to support our customers through their application process, ensuring levels of service targets are met. Moreover, there is a strong focus on error resolution and process improvement, which gives the candidate a real opportunity to stand out and leave their mark.
As a valued employee, you’ll be entitled to:
Full private healthcare with no excess
25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
Competitive pension scheme – we double-match your contributions up to 6%
Life Assurance at eight times your salary
Personal Accident cover – up to 5 x your salary
Bonus Scheme
Lots of great discounts
Flexible benefits to support your wellbeing and lifestyle
Paid time off when you’re physically and mentally unwell
An excellent Family Leave package – to help you support your family
Please read the advert carefully - and if you have the skills and experience please apply now to be considered.
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