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Customer Service Representative

  • Location


  • Sector:

    Customer Service

  • Job type:


  • Salary:

    £16,770 per year

  • Contact:

    Curtis Jackson

  • Contact email:

  • Contact phone:

    01733 562303

  • Job ref:


  • Published:

    21 days ago

  • Expiry date:


  • Startdate:



Part time Customer Service Representative

*Monday to Friday 9 Am to 3 Pm - 30 Hours a week*

Minimum of 1 year customer service experience to be considered

Salary: £16700 per annum. 

Job Description:

The Customer Service Representative will play a key role in the success of our company. This position is responsible for building and maintaining strong customer relationships. The CSR will interact with customers to ensure a positive experience and to provide an excellent shopping experience. They will build and maintain relationships with customers to ensure that customer's needs are met.

Core Duties & Responsibilities:

  • Manage customer accounts in our large database including entering customer information into our system.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build and maintain relationships with customers.
  • Work with the sales team to ensure that each customer is satisfied with the shopping experience.
  • Strive for excellence and maintain high standards for customer service and sales.
  • Work with other departments to ensure that the shopping experience is consistent across all channels.
  • Adhere to all safety and quality standards.
  • Maintain an attractive and appealing environment for customers.
  • Work as a team with other departments to ensure the shopping experience is consistent across all channels.


  • 1-2 years of previous experience in a customer service environment.
  • Focused on achieving results through effective communication with clients.
  • Ability to build rapport with clients.
  • Strong organizational skills, ability to multi-task in a fast-paced environment.
  • Ability to work both independently and as part of a team.

Job Type: Part-time