Do you have the ability to work in a fast paced environment whilst working to a high level of accuracy?

As a client support administrator your main responsibility will be to:

Coordinate and deliver effective organisation, booking and transfers of vehicles via phone, e-mail and as a face-to-face point of contact for customers and visitors.

Alongside:

Pro-active planning of vehicle collection
Liaising with other areas of the business to coordinate vehicle availability
Accurate maintenance of electronic proof of delivery system
Coordinate offsite vehicle transfers with customers and transport companies
Administration support for operations department
Maintenance of daily reports
Supporting reception and customer arrivals
Assisting with monthly stock taking
Resolving vehicle handover issues and unexpected arrivals on-site
Repatriation of vehicle items
Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO

The requirements for this position are as follows:

Proven experience of customer service - minimum 2 years
Strong planning and organisational skills
Outstanding levels of accuracy with a keen eye for detail
Ability to communicate with customers in a professional and proficient manner both over the phone and face-to-face
Resourceful and good decision-making skills
A team player with the ability to use initiative as well as work alone
Strong IT skills including MS Excel and Outlook
It is a requirement for all staff in a customer-facing role to be able to communicate fluently, in English (both written and verbal)

You will be working on a shift pattern of 5-5-4, over a 7 day week. Your hours of work will be from 6:30am - 6:30pm. Annual salary, £23,270.

IMMEDIATE START

Hit apply today if you meet the requirements.

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