Job Title: Administrator/Support Services Technician
Location: Huntingdon
Hours: Monday to Friday
Salary: £12 per hour
Contract Type: Temporary 12 weeks (with potential for FTC)
Are you a skilled administrator with a knack for providing exceptional support services? We're seeking a proactive and adaptable individual to join our team in Huntingdon. This role offers an opportunity to showcase your decision making abilities, communication skills, and dedication to delivering outstanding customer service.
Essential Personal Skills:
- Strong decision-making skills
- Excellent communication abilities, adept at engaging with individuals at all levels
- Effective time management and prioritization skills
- Courteous and professional demeanour
- Outstanding customer service skills, both in-person and via telephone/email
- Good telephone and email etiquette
Responsibilities:
- Perform analytic data entry tasks with accuracy and efficiency
- Address internal and external customer queries promptly and professionally
- Generate analytical reports to support decision-making processes
- Handle invoicing tasks accurately and in a timely manner
- Maintain and update databases with relevant information
- Ensure records are managed in accordance with Quality Management Systems (QMS)
- Conduct safety checks as required
- Provide cover for reception duties when necessary
- Willingness to undertake additional duties as reasonably required
Holding or working to professional membership status with IOW desired but not essential.
Additional Information:
- This position offers the potential for a temporary role to transition into a Fixed-Term Contract (FTC) based on performance and business needs.
- The successful candidate will work closely with various stakeholders, requiring a collaborative and adaptable approach.
If you're ready to take on a dynamic role where your administrative skills and customer service prowess are valued, we'd love to hear from you. Apply now and become a key member of our team in Huntingdon!
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