Do you carry strong customer service skills and consider yourself to be a team player?
If you are immediately available or your current position is coming to an end soon, the perfect opportunity could be awaiting your application.
12 month MAT cover with possibility to turn permanent!!
Your day-to-day duties will include the following:
- Managing all administrative duties in relation to the customer base.
- Accurately inputting customer data onto the CRM system.
- Acting as a first point of escalation for any complex customer issues.
- A point of contact for all customer service agents
- Ensuring a high level of service is maintained.
- Calculating and producing quotations within agreed parameters of margin and value.
- Support the Key Account team when required
- Maintain strong relationships with customers
- Provide general office and administration duties when needed.
The ideal candidate will have excellent communication skills along with ability to multi-task in a pressured environment. You should have the ability to manage your workload in their sense of urgency. You will also have a wealth of knowledge of the Microsoft Office package and the ability to pick up new systems quickly.
Monday - Friday, office hours
Submit your CV today to find out more