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Sheltered Housing Manager

  • Location

    Lincolnshire

  • Sector:

    Management / Senior / Executive

  • Job type:

    Contract

  • Salary:

    £20 - 22 per hour

  • Contact:

    Laura Holmes

  • Contact email:

    laura.holmes@ambitionspersonnel.com

  • Contact phone:

    .

  • Job ref:

    SHManager

  • Published:

    7 months ago

  • Expiry date:

    2021-07-13

  • Startdate:

    ASAP

Sheltered Housing Manager - 3 month Contract- Starting as soon as possible

£20.00 to £22.00 per hour, dependent on experience

Our Public Sector client based in Grantham is currently recruiting for a Sheltered Housing Manager to join their team on a temporary basis for 3 months. You will be supporting the current team in providing and supporting the Sheltered Housing service. 

Ideally you will have previous experience in a similar role and have a passion for the sector, as well as excellent customer service skills and the ability to liaise with individuals of all levels. 

Your responsibilities will include;

  • Manage and lead a highly efficient and successful sheltered housing service.
  • Ensure all internal procedures and systems are fit for purpose and are delivering value for money and good customer service.
  • To promote and actively participate in working with other agencies and statutory bodies.
  • Manage the performance of the wider team in line with KPI’s, health and safety monitoring and compliance, and also provide changes and resolutions where improvement is needed
  • Manage and motivate the team by completing regular reviews with team members as well as managing work-loads efficiently and planning ahead for year end.
  • Ensuring contracts are in place across the service, and that these are approved, monitored and reviewed as and when necessary.
  • Provide support for tenant and ensure that systems are in place to provide tenants with a variety of information to promote independence on managing their tenancy.
  • Support the Head of Housing Services to respond to enquiries of various natures.
  • Investigate complaints or service failures, taking any necessary steps to improve future service delivery.
  • Effectively manage budgets and ensure revenue and income is maximized.
  • Review and develop strategies, policies, procedures and plans for the team, recommending changes and improvements which in turn deliver better outcomes for tenants.

The ideal candidate will; 

  • Have the ability to effectively and efficiently manage people and resources.
  • Be able to review and implement agreed changes to policies and plans to deliver outcomes.
  • Be able to provide a strong focus on delivery of work plans to ensure the team achieve service targets.
  • Have an understanding of compliance and health and safety requirements.
  • Have the ability to challenge current working practices to improve outcomes and service delivery.
  • Be able to manage projects in a positive and resilient manner.
  • A relevant Degree or be qualified by experience in a similar role
  • Current driving license and access to own vehicle
  • Knowledge and experience of Housing legislation, health and safety legislation and compliance across sheltered housing schemes.
  • Experience of managing and monitoring budgets and processes that come alongside this.
  • Experience of managing sheltered housing.
  • Experience of managing a team and achieving effective outcomes against performance targets.
  • Understanding of safeguarding procedures relating to children/young people and vulnerable adults
  • Experience of resident engagement

If this role is of interest to you and you feel you have the necessary experience please hit apply!

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