IT Helpdesk Support

  • Location

    Bury St Edmunds

  • Sector:

    Commercial, IT

  • Job type:


  • Salary:

    £23,000 - £26,000 per annum

  • Contact:

    Paula Thirkell

  • Contact email:


  • Contact phone:

    01522 546643

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


“Have you turned it off and on again?”

Have you got a passion for computers and IT but not had the opportunity to break into that field? Have you worked in IT or Customer Service and have a natural ability to speak to people at all levels? I have a First Level Helpdesk role which could give you that break you are looking for!

As the first point of contact for internal members of staff, you will trouble-shoot IT issues relating to software and hardware to the best of your knowledge. Providing basic diagnostics to try to resolve issues at the first level. Should issues prove more challenging you will have a wider team to escalate to and support the resolution of the problem.

Candidates will need a full UK driving license as there may be some travel required to other sites to configure pc’s and provide general IT maintenance for new team members. You don’t have to have previous IT experience although it would be an advantage, candidates coming from a technical or problem solving background would also work well.

Interviews will take place quickly therefore, hit apply now and register your interest today!