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Customer Service Advisor

  • Location

    Grantham

  • Sector:

    Customer Service, Commercial

  • Job type:

    Permanent

  • Salary:

    £19k - 23k per year

  • Contact:

    Bethany Laurie

  • Contact email:

    bethany.laurie@ambitionspersonnel.com

  • Contact phone:

    01476 574514

  • Job ref:

    6665

  • Published:

    22 days ago

  • Expiry date:

    2022-08-19

  • Startdate:

    asap

Do you thrive is a busy working environment?

Do you provide excellent customer service?

Are you highly organised?

Are you ready for your new role as a customer service advisor?

In your new role as a customer service advisor, you will be responsible for:

  • Processing all customer orders to a high standard, meeting key quality and output performance indicators
  • Identify opportunities to upsell or promote additional products that would meet client needs, therefore offering an increased level of service. Actively seek to promote sales and offer customers advice on services and products
  • Provide an active account management service for designated key customers
    Respond to customer phone queries, resolving issues and providing information, advice and guidance as required
  • Ensure internal information databases are maintained and updated, including training notes and process flows

If you are interested in this position, please give me a call today on 01476 574514

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