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Customer Service Advisor

  • Location

    Creswell

  • Sector:

    Commercial

  • Job type:

    Permanent

  • Salary:

    £16k - 18k per year

  • Contact:

    Gemma Tullett

  • Contact email:

    gemma.tullett@ambitionspersonnel.com

  • Contact phone:

    01909482277

  • Job ref:

    1475

  • Published:

    5 months ago

  • Expiry date:

    2019-03-29

  • Startdate:

    01/04/2019

JOB TITLE

Customer Service Advisor, Creswell

£16,000 - £18,000

Working hours: 8.30am – 4.30pm Monday to Friday

Job Description

We are currently recruiting on behalf of a well-established company in Worksop. This is a full time permanent opportunity and a fantastic time to join a fast growing business. This opportunity would suit an individual who has previous experience working in a busy office environment and ideally with an internal sales background. 

Responsibilities:

  • Dealing with sales enquiries by telephone and email.
  • Process sales orders
  • Liaise with production and transport departments to organise delivery dates.
  • Liaise with external sales team regarding progress of orders.
  • Accurate recording and processing of incoming orders via fax, post, telephone, & e-mail onto the business system.
  • Issuing production sheets to production department.
  • Liaison with all other business areas to ensure meet customer requirements.
  • Quoting prices using existing price lists.
  • Price estimation & quoting of variations to standard products.
  • Recording and progressing customer complaints
  • Management and control of nominated sales leads.

Person Specifications

  • GCSE in Maths and English at grade A-C (or equivalent)
  • 12 months experience in a busy sales office.
  • Results focused and enthusiastic with a “can do” attitude.
  • Ability to think and react quickly to problems.
  • PC literate with good working knowledge of the Microsoft Word and Excel, and sales processing software.
  • Excellent written and verbal communication skills and ability to liaise with both internal/external staff and customers.
  • Friendly and polite with a positive attitude.
  • Performs well under pressure.
  • Determined and self-motivated.
  • Good time management skills.
  • Extensive telephone skills and experience in a busy customer service environment.

Benefits

  • Free onsite car parking
  • 28 days holiday entitlement
  • Auto Enrolment pension

To apply, please contact Gemma on 01909 482277 and email a CV to gemma.tullett@ambitionspersonnel.com

Unfortunately due to the high volume of applications we receive, we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful.