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Customer Service Advisor

  • Location

    Colchester

  • Sector:

    Commercial, Secretarial and Administration

  • Job type:

    Temporary

  • Salary:

    £8.58 per hour

  • Contact:

    Charlie Taylor

  • Contact email:

    charlie.taylor@ambitionspersonnel.com

  • Contact phone:

    01206 560523

  • Job ref:

    Admin

  • Published:

    3 days ago

  • Expiry date:

    2019-11-20

A Customer Service Advisor role for our fantastic client based in Colchester. This vibrant and energetic company are on an exceptionally fast business growth curve and as a result are looking to grow their team with this great role with excellent prospects.

The Role of Customer Service Advisor:

  • To provide helpful and friendly, solution-based liaison with customers
  • Answer customer phone calls and resolve their queries via the appropriate routes
  • Educate customers to resolve their queries
  • Identify improvements in the process
  • Setting up new customers
  • Update the system with new customer information
  • Liaise with the sales team and the customers during the on-boarding process
  • Listen to customers and note their requests and report these to the team.

Rate of pay is £8.58 to start.

If interested call charlie on 01206 560523