Are you an individual who will go 'above and beyond' to deliver an exceptional level of customer service?
Will you go the extra mile to ensure you and your team reach set goals?
As a customer service administrator, you will be the first point of contact for customers and clients reaching out to the business. Confidence and professionalism are essential skills within this position along with a high attention to detail for written communication via email.
Within your first year of employment, you will successfully be able to:
- Competently use the inhouse database system when logging conversation and updates with customer/clients
- Have the ability to manage the progression of workers' jobs and how there are progressing
- Order equipment and parts in order for projects to be completed
- Forward invoices to customers once jobs have been completed
- Provide an exceptional level of customer service whilst working well within your team
The ideal candidate will have:
- Knowledge and experience working with Microsoft Office and Excel
- Customer service experience
Additional skills that will benefit the candidate but are not essential:
- Experience of scheduling/scheduling jobs for workers
- Knowledge of databases
Why apply?
- Along with a competitive salary, this company offer the ability to gain a generous holiday allowance after every year of service, a discounted travel to work scheme, onsite parking, a 'paid refer a friend' system and opportunity to progress within the business.
Your days of the week to be worked are Monday - Friday between the hours of 8:30am - 5:30pm with an hours lunch break.
This is a full-time position to be worked in the office. This is NOT a hybrid role.
HIT APPLY TODAY TO FIND OUT MORE AND TO SUBMIT YOUR CV FOR APPLICATION.
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