Ambitions Personnel Customer Service Administrator

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    Customer Service Administrator

    • Location
    • Salary
    • Job Type
    • Added
    • Job Ref.
    • Grantham
    • £16000 - £18000 Per Annum
    • Temp to Perm
    • 12.10.2018
    • 40092

    Job Description

    We are currently recruiting on behalf of a successful online retailer, based on the outskirts of Grantham. This is an impressive, successful business, selling an extensive range of products to businesses across the UK on a next day delivery service.

    It is a dynamic company which continuously strives to be best in class and operates to very high standards.  Reporting to the Sales Planning Supervisor and working in a small team in an open plan office, you will be expected to thrive in a fast paced working environment whilst continually multitasking, taking calls and order processing. This role would suit someone who likes building relationships and has proven experience in a clerical environment.  This is a unique opportunity to work for a small family ran business who values each and every one of their employees as individuals. 

    This is a temporary to permanent opportunity and we are looking for someone to start within the next 2 weeks so you must be immediately available for work or on a short notice period and be happy with working on a temporary to permanent basis.

    Main responsibilities:


    • Receiving incoming calls from customers to discuss:
    • Quotes
    • Sales Enquiries
    • Stock available
    • Deliveries
    • Correspondence to customers via email
    • High volume processing of orders and adding on any amendments to orders
    • Point of contact for compliant handling
    • All areas of Customer Service and Administration; scanning, electronic filling, photocopying 


    Person Specifications

    ·         Full conversant with all Microsoft Office packages

    ·         GCSE C grade or above in English and Maths

    ·         Minimum 1 years customer service Customer Service skills in an office environment

    ·         Excellent attention to detail

    ·         Previous experience of working in a fast paced office environment 



    ·         Free on site car parking

    ·         Ongoing learning and progression with the added value of a very experienced team  

    ·         Hours of working: 9.00 - 5.30pm 1 hour lunch.

    ·         Holidays 20 days plus Bank Holidays increasing after 2 years of service by 1 additional holiday day per year up to a maximum of 25.



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