Ambitions Personnel Customer Service Administrator

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    Customer Service Administrator

    • Location
    • Salary
    • Job Type
    • Added
    • Job Ref.
    • Grantham
    • £8.50 - £10.00 Per Annum
    • Temp to Perm
    • 11.07.2018
    • 38202

    Job Description

    We are currently recruiting on behalf of a successful manufacturing business based on the outskirts of Grantham. This is a fantastic opportunity for an individual looking to join a fast-growing SME manufacturer as part of their small but dedicated team of Customer Service Advisers on a temporary to permanent basis.

    You will be expected to thrive in a fast paced working environment whilst continually multitasking, taking calls and order processing. This role would suit someone who likes building relationships and has proven experience in a clerical environment.  You must have a good attention to detail and be willing to go the extra mile to meet the customer’s needs.

    Main responsibilities:

     Receiving incoming calls from customers to discuss:

    1. Quotes
    2. Sales Enquiries
    3. Stock available
    4. Deliveries
    5. Samples
    • Correspondence to customers via email
    • High volume processing of orders and adding on any amendments to orders
    • Point of contact for compliant handling
    • All areas of Customer Service and Administration

     

    Person Specifications

    • Full conversant with all Microsoft Office packages
    • Excellent Customer Service skills
    • Excellent telephone manner
    • Good attention to detail
    • Previous experience of working in a fast paced office environment  

     

    Benefits

    • Free on site car parking
    • The opportunity of a permanent role
    • Weekly pay
    • Ongoing development and progression within a growing business 

     

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